Crypto recovery in Mexico:
CNBV, CONDUSEF, and FGR cybercrime.
Mexican crypto-fraud victims face a regulatory environment where the CNBV licenses fintech operators (under the 2018 Ley Fintech), CONDUSEF protects consumers in disputes with financial institutions, Banxico oversees monetary policy and has issued repeated warnings against using crypto as a payment medium, and the FGR cybercrime unit handles criminal investigations. Recovery depends heavily on whether the scam involved a registered ITF (Institución de Tecnología Financiera) or operated entirely offshore.
The agencies your case touches.
Comisión Nacional Bancaria y de Valores
Financial-sector regulator. Licenses ITFs (fintech institutions) under the Ley Fintech and publishes a public register. If a platform claimed CNBV authorisation, verify the registration; misrepresentation of regulatory status is a serious offence.
Visit warning list →Comisión Nacional para la Protección y Defensa de los Usuarios de Servicios Financieros
Consumer-protection authority for financial services. Files mediated complaints against registered financial institutions; useful when banks or licensed fintech operators failed to act on fraud reports.
Visit warning list →Banco de México
Mexico's central bank. Has issued repeated warnings that crypto is not a regulated payment means in Mexico and that banks cannot offer crypto products directly. Useful context for fraud cases involving misrepresented "Banxico approval" claims.
Visit warning list →Fiscalía General de la República — Cyber Police
Federal cybercrime investigation. Handles cross-border crypto fraud cases that meet the criminal threshold. Reports filed at gob.mx/policiacibernetica or by phone at 088.
Visit warning list →Unidad de Inteligencia Financiera
Financial Intelligence Unit. Receives Suspicious Activity Reports from banks; a strong on-chain evidence pack can trigger UIF engagement when funds passed through Mexican rails before off-ramping.
Visit warning list →What to do in the first 24 hours.
- 01
File with the Policía Cibernética immediately
Call 088 or file online at gob.mx/policiacibernetica. The cyber-police generates the equivalent of a denuncia number that banks, CNBV, and exchanges require for fraud-team escalation. File within 24 hours of discovery.
- 02
Notify your Mexican bank within 24 hours
If you funded the platform via SPEI, Oxxo, or card payment, your bank's fraud team has a limited window to dispute or trace. BBVA, Banorte, Santander, Banamex and Banco Azteca all maintain crypto-fraud reporting channels.
- 03
Verify the platform against the CNBV ITF register
CNBV.gob.mx maintains the official list of licensed fintech institutions. If the platform claimed ITF status and is not listed, this is concrete evidence of fraud — attach the register-search screenshot to your CONDUSEF complaint.
- 04
File a CONDUSEF complaint if a Mexican bank or fintech was involved
CONDUSEF mediates disputes with registered Mexican financial institutions. Even if the bank itself was not the scammer, a CONDUSEF complaint creates leverage for the bank to escalate internally on your behalf.
What we see most in Mexico.
- ● WhatsApp pig-butchering targeting Mexican professionals, often impersonating "former classmates" or "investment consultants" in Hermosillo, CDMX, Monterrey
- ● Fake Bitso, Binance, and Bitfinex impostor support pages collecting seed phrases via phishing — heavily Spanish-localised
- ● "Cloud mining" Ponzi schemes (mineros en la nube) marketed via Facebook and TikTok with promised daily yields
- ● Romance scams targeting Mexican expats in the US Southwest via Hinge, Tinder, and Facebook Dating
- ● Fake "robots de trading" (trading bots) sold through Telegram with paid "VIP" channels that disappear after 60-90 days
- ● Pix-style instant-transfer fraud via SPEI — scammers exploit the 24/7 settlement to drain accounts before victims notice
Our footprint in the Mexican market.
CryptoLeek works with Mexican victims through bar-licensed counsel in the major federal districts (CDMX, Jalisco, Nuevo León) for civil-recovery action, direct compliance contacts at the Mexican-presence exchanges (Bitso, Binance México), and coordinated filings with CNBV, CONDUSEF, and the FGR cybercrime unit. We do not maintain offices in Mexico — all engagement is remote, in writing, with no upfront fees and a flat investigation retainer quoted only if we accept the case.
Questions Mexican victims ask us most.
¿Qué hago primero si caí en una estafa cripto? +
Can the FGR cybercrime unit actually recover crypto? +
Was Bitso involved? Does that change anything? +
¿Necesito un abogado mexicano para recuperar mi dinero? +
Lost crypto in Mexico?
We can help you recover it.
We give you an honest yes/no/conditional verdict within one business day, with the specific recovery path mapped to Mexico's regulators and the exchanges holding the stolen funds. Assessment is free; if we accept the case, the investigation retainer is quoted in writing before any work begins. No upfront fees, no false guarantees.