Case Intake · Open 24/7
§ 01 · The Process

From first contact
to recovered funds.

Most engagements run between four and sixteen weeks, depending on jurisdictional cooperation and asset path. Here is the exact process, written plainly, because the industry doesn't usually bother.

First step is free
Open a case file →
01 ≤ 24h

Free case review.

Tell us what happened. We need the platform, dates, transaction hashes or wallet addresses if you have them, and any communications. We assess recovery feasibility and respond within one business day.

→ Triage memo · Yes / no / conditional
02 2 – 4 weeks

Evidence & on-chain analysis.

We open a case file and run the trace: fund movement, mixer attribution, bridge crossings, exchange deposits. We attribute counterparties where the data permits and assemble a regulator-grade dossier.

→ Forensic report & recovery plan
03 2 – 12 weeks

Recovery action & reporting.

Coordinated escalation: exchange compliance teams, payment processors, local law enforcement, and where appropriate, civil action with our partner counsel. Weekly status reports until the case closes.

→ Recovered funds & closing report
§ 02 · The Process 01

Free case review.

≤ 24h
≤ 24h

Tell us what happened. We need the platform, dates, transaction hashes or wallet addresses if you have them, and any communications. We assess recovery feasibility and respond within one business day.

  1. 01 You submit the intake form (or email cases@cryptoleek.com directly).
  2. 02 A senior analyst reads the file end-to-end within 24 hours, never a junior, never a chatbot.
  3. 03 You receive a written assessment with an honest yes/no/conditional verdict and the reasoning behind it.
  4. 04 If the case is recoverable, we propose a specific plan and fee structure. If it isn't, we tell you who to contact (regulator, free legal aid, IC3/Action Fraud), at no charge.
Triage memo · Yes / no / conditional
§ 03 · The Process 02

Evidence & on-chain analysis.

2 – 4 weeks
2 – 4 weeks

We open a case file and run the trace: fund movement, mixer attribution, bridge crossings, exchange deposits. We attribute counterparties where the data permits and assemble a regulator-grade dossier.

  1. 01 On-chain tracing using Chainalysis Reactor, TRM Labs, and Arkham, the same toolchain used by regulators and tier-1 exchange compliance teams.
  2. 02 Counterparty attribution where the data permits (wallet clustering, deposit-address fingerprinting, infrastructure OSINT).
  3. 03 Weekly written updates to you, no opaque "we're working on it" blackouts.
  4. 04 Final deliverable: a 15-30 page forensic report you own, anchored to specific transaction hashes and block heights. Suitable for counsel, regulators, and exchange compliance teams.
Forensic report & recovery plan
§ 04 · The Process 03

Recovery action & reporting.

2 – 12 weeks
2 – 12 weeks

Coordinated escalation: exchange compliance teams, payment processors, local law enforcement, and where appropriate, civil action with our partner counsel. Weekly status reports until the case closes.

  1. 01 Direct escalation to the relevant exchange's compliance team, with the evidence pack in hand.
  2. 02 Regulator filings (IC3, Action Fraud, BaFin, MAS, ASIC) where the case fits their remit.
  3. 03 Where civil action is needed, introduction to bar-licensed counsel in the relevant jurisdiction (counsel bills you separately).
  4. 04 Weekly status reports until recovery completes, or until we determine that further action would not be productive.
  5. 05 Closing report documenting outcome, final on-chain disposition, and invoice (only if funds were recovered).
Recovered funds & closing report
§ 05 · Process Questions

The questions
we hear most often.

More on the full FAQ page, or email us with anything not covered. cases@cryptoleek.com.

How long does a case take? +
Most engagements run between four and sixteen weeks, depending on jurisdictional cooperation and the asset path. A simple compliance escalation can resolve in days; a complex multi-jurisdiction freeze can take months.
How fast do you respond to a new case? +
A senior analyst reads every intake within 24 hours and replies with a written assessment by your preferred contact method, yes, no, or conditional.
Who actually works on my case? +
Each case is assigned to a lead analyst at intake. That analyst owns the file from start to closure, and they're your direct point of contact. We do not pass cases between junior staff.
Do you update me as the case progresses? +
Yes, weekly written status updates while the case is active, plus immediate notification of significant developments (compliance acknowledgement, asset freeze, recovered funds).

Ready to start at step one?

The free case review is exactly that, free, and a genuine review. We tell you honestly whether we can help.