Recepción de casos · Abierta 24/7
Traducción automática. Pendiente de revisión profesional.
Home / México
§ — · Jurisdiction: mexicano

Recuperación de cripto en México:
CNBV, CONDUSEF y delitos cibernéticos de la FGR.

Las víctimas mexicanas de fraude cripto se enfrentan a un entorno regulatorio en el que la CNBV otorga licencias a operadores fintech (bajo la Ley Fintech de 2018), la CONDUSEF protege a los consumidores en disputas con instituciones financieras, Banxico supervisa la política monetaria y ha emitido reiteradas advertencias contra el uso de cripto como medio de pago, y la unidad de delitos cibernéticos de la FGR se encarga de las investigaciones penales. La recuperación depende en gran medida de si la estafa involucró a una ITF (Institución de Tecnología Financiera) registrada o si operó por completo desde el extranjero.

§ 01 · Who regulates crypto fraud here

The agencies your case touches.

CNBV

Comisión Nacional Bancaria y de Valores

Financial-sector regulator. Licenses ITFs (fintech institutions) under the Ley Fintech and publishes a public register. If a platform claimed CNBV authorisation, verify the registration; misrepresentation of regulatory status is a serious offence.

Visit warning list →
CONDUSEF

Comisión Nacional para la Protección y Defensa de los Usuarios de Servicios Financieros

Consumer-protection authority for financial services. Files mediated complaints against registered financial institutions; useful when banks or licensed fintech operators failed to act on fraud reports.

Visit warning list →
Banxico

Banco de México

Mexico's central bank. Has issued repeated warnings that crypto is not a regulated payment means in Mexico and that banks cannot offer crypto products directly. Useful context for fraud cases involving misrepresented "Banxico approval" claims.

Visit warning list →
FGR

Fiscalía General de la República — Cyber Police

Federal cybercrime investigation. Handles cross-border crypto fraud cases that meet the criminal threshold. Reports filed at gob.mx/policiacibernetica or by phone at 088.

Visit warning list →
UIF

Unidad de Inteligencia Financiera

Financial Intelligence Unit. Receives Suspicious Activity Reports from banks; a strong on-chain evidence pack can trigger UIF engagement when funds passed through Mexican rails before off-ramping.

Visit warning list →
§ 02 · First steps for victims

What to do in the first 24 hours.

  1. 01

    File with the Policía Cibernética immediately

    Call 088 or file online at gob.mx/policiacibernetica. The cyber-police generates the equivalent of a denuncia number that banks, CNBV, and exchanges require for fraud-team escalation. File within 24 hours of discovery.

  2. 02

    Notify your Mexican bank within 24 hours

    If you funded the platform via SPEI, Oxxo, or card payment, your bank's fraud team has a limited window to dispute or trace. BBVA, Banorte, Santander, Banamex and Banco Azteca all maintain crypto-fraud reporting channels.

  3. 03

    Verify the platform against the CNBV ITF register

    CNBV.gob.mx maintains the official list of licensed fintech institutions. If the platform claimed ITF status and is not listed, this is concrete evidence of fraud — attach the register-search screenshot to your CONDUSEF complaint.

  4. 04

    File a CONDUSEF complaint if a Mexican bank or fintech was involved

    CONDUSEF mediates disputes with registered Mexican financial institutions. Even if the bank itself was not the scammer, a CONDUSEF complaint creates leverage for the bank to escalate internally on your behalf.

§ 03 · Scam patterns common here

What we see most in México.

  • WhatsApp pig-butchering targeting Mexican professionals, often impersonating "former classmates" or "investment consultants" in Hermosillo, CDMX, Monterrey
  • Fake Bitso, Binance, and Bitfinex impostor support pages collecting seed phrases via phishing — heavily Spanish-localised
  • "Cloud mining" Ponzi schemes (mineros en la nube) marketed via Facebook and TikTok with promised daily yields
  • Romance scams targeting Mexican expats in the US Southwest via Hinge, Tinder, and Facebook Dating
  • Fake "robots de trading" (trading bots) sold through Telegram with paid "VIP" channels that disappear after 60-90 days
  • Pix-style instant-transfer fraud via SPEI — scammers exploit the 24/7 settlement to drain accounts before victims notice
§ 04 · How CryptoLeek operates here

Our footprint in the mexicano market.

CryptoLeek trabaja con víctimas mexicanas a través de abogados colegiados en los principales distritos federales (CDMX, Jalisco, Nuevo León) para acciones de recuperación civil, contactos directos de cumplimiento en los exchanges con presencia en México (Bitso, Binance México) y presentaciones coordinadas ante la CNBV, la CONDUSEF y la unidad de delitos cibernéticos de la FGR. No tenemos oficinas en México: toda la gestión es remota, por escrito, sin honorarios por adelantado y con una tarifa fija de investigación que solo se cotiza si aceptamos el caso.

§ 05 · Frequently asked

Questions mexicano victims ask us most.

¿Qué hago primero si caí en una estafa cripto? +
Primero, llama al 088 o entra a gob.mx/policiacibernetica para denunciar a la Policía Cibernética; eso te genera el folio que necesitas para todo lo demás. Segundo, notifica a tu banco mexicano dentro de 24 horas. Tercero, escríbenos a CryptoLeek para una revisión gratuita de 24 horas — te decimos honestamente si tu caso es recuperable.
Can the FGR cybercrime unit actually recover crypto? +
The FGR has successfully pursued cross-border crypto-fraud cases since 2022, particularly when funds passed through Mexican banks or when operators were located inside Mexico. Pure offshore cases are slower and require mutual-legal-assistance treaty cooperation with the destination jurisdiction. CryptoLeek's 24-hour case review tells you which category your case falls into.
Was Bitso involved? Does that change anything? +
Yes, significantly. Bitso operates under Mexican law as a registered ITF and maintains a compliance team that responds to documented fraud reports. If stolen funds reached a Bitso wallet, the trace is much more actionable. We coordinate directly with Bitso compliance on documented cases.
¿Necesito un abogado mexicano para recuperar mi dinero? +
Para acciones civiles dentro de México o para escalar a la FGR, sí — necesitas abogado mexicano colegiado. Para recuperación 100% on-chain o vía exchange internacional, no es necesario. CryptoLeek coordina abogado mexicano cuando el caso lo requiere; si la recuperación es puramente transfronteriza, lo gestionamos nosotros.

Lost crypto in México?
We can help you recover it.

We give you an honest yes/no/conditional verdict within one business day, with the specific recovery path mapped to México's regulators and the exchanges holding the stolen funds. Assessment is free; if we accept the case, the investigation retainer is quoted in writing before any work begins. No upfront fees, no false guarantees.

Free 24h review · No upfront fees
Start Free Recovery Review → Or email us