Conditions d'utilisation
These terms govern your use of this website and our services. By submitting a case intake or engaging us, you accept these terms. If you don't accept them, please don't use the site or engage us.
1. Who we are
CryptoLeek is a private investigations firm specialising in cryptocurrency-fraud recovery. We provide investigation, evidence documentation, and case-coordination services. We are not a law firm. We do not provide legal, tax, or financial advice.
2. The service
We offer the services described on the Services page: cryptocurrency scam investigation, blockchain forensics and tracing, wallet & platform recovery, and legal liaison. Specific scope for your case is defined in writing at engagement.
3. Fees
The initial 24-hour case assessment is free. Where we accept a case for investigation, work is performed against a flat investigation retainer quoted in writing before engagement. The retainer is scoped to case complexity, the jurisdictions involved, and the on-chain trail; you see the price and the deliverables before any payment. Advisory and standalone tracing engagements are quoted on the same basis. We do not accept cryptocurrency as payment.
Counsel fees, court fees, regulatory filing fees, and any third-party costs are billed separately. Where possible we will obtain these directly so you can decide whether to proceed.
4. No recovery guarantee
We do not guarantee recovery of any funds. Recovery depends on factors outside our control, the on-chain reality of where the funds went, the cooperation of exchanges and regulators, the actions of counsel and counterparties. We will tell you honestly when a case is not viable, and we will not invoice you for impossible work.
5. Confidentiality
We treat case information as confidential. We do not disclose your name, case details, or identifying information without your explicit consent, except where legally required (court orders, regulatory subpoena, anti-money-laundering law). See our Privacy Policy for details.
6. Your responsibilities
You agree to provide accurate information at intake and during the engagement, to respond to reasonable requests for additional evidence, and to not engage us for any purpose that is itself illegal (including but not limited to laundering proceeds of crime, defrauding insurers, or harassing identifiable individuals).
7. Termination
You may terminate an engagement at any time by emailing cases@cryptoleek.com. We may terminate an engagement if you provide materially false information, if continuing the work would require us to breach professional or legal obligations, or if you fail to respond to communications for 60 days. Termination does not affect either party's accrued obligations.
8. Limitation of liability
To the maximum extent permitted by law, our total liability to you under any engagement is limited to the fees you have paid us under that engagement. We are not liable for indirect, consequential, or punitive damages. Nothing in these terms excludes liability for fraud or for any liability that cannot be excluded by law.
9. Disclaimers about the website
The information on this website, including the broker registry, blog posts, and educational content, is provided for general information only. It is not legal, tax, or financial advice. Registry entries are based on victim reports and on-chain analysis we believe to be reliable at the time of publication; we accept correction requests via editorial@cryptoleek.com.
10. Governing law
These terms are governed by the law of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer-protection law in your jurisdiction requires otherwise.
11. Changes to these terms
We may update these terms from time to time. The "Last reviewed" date at the top indicates the current version. For active client engagements, the terms in effect at the start of the engagement continue to apply unless you agree to an updated version in writing.
Contact
Questions about these terms: editorial@cryptoleek.com.